U.S. Bank Business Analyst/Project Manager - Retail Payment Solutions in Boston, Massachusetts

SUMMARY

This position is responsible for production and support of the Acquisition Database and Marketing Analytic environments. The Acquisition environments stores customer, partner and prospecting data, as well as point in time data related to Acquisition marketing programs. The Digital Marketing environment stores off-line data from the Acquisition area and online clickstream data. The environments will support Acquisition marketing planning, performance tracking, overall analysis and model building to include analyzing consumer behavior. This individual will foster strong relationships with internal clients and collaborate with them to proactively meet their needs.

RESPONSIBILITIES

  • Manage the data delivery process from the Acquisition environment to the digital marketing analytics environment.

  • Provide ongoing support & maintenance on the environments, including process documentation and auditing.

  • Serve a subject matter expert on key internal data sources.

  • Provide user support:

< Perform research and analysis to answer questions.

< Communicate new features and benefits.

< Monitor production processes.

< Manage key process documentation.

  • Participate and/or Lead Projects and Initiatives.

  • Provide support to other team members as needed.

Qualifications:

REQUIRED

  • 8 years of related experience.

  • Comprehensive knowledge of assigned business function and technical skills. Recognized as an expert in a project area.

  • Strong management, leadership and organizational skills.

  • Excellent oral and written communication skills.

  • Proven project management experience.

  • Well-developed knowledge of assigned business line or functional area.

  • Bachelor's degree or equivalent.

PREFERRED

  • Strong documentation skills.

  • Ability to identify and resolve exceptions and to review data.

  • Project planning and management skills and ability to develop and manage changes and implementations.

  • Client orientation and excellent relationship skills.

  • Ability to prioritize and multitask.

  • Decision-making and problem-solving skills.

  • Microsoft Excel experience.

  • Basic use of SQL or SAS.

  • Digital Data/Marketing experience.

  • Master's degree in related field.

Job: Project Management / Analysis

Primary Location: Minnesota-MN-Minneapolis

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180036901

Other Locations: Missouri-MO-Saint Louis, United States

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.