U.S. Bank Commercial Product Owner - Elavon in ATLANTA, Georgia

Elavon provides end-to-end payment processing services to merchants and financial institutions in the United States, Brazil, Canada, Mexico, Puerto Rico, and throughout Europe. Our payment products are supported by the most reliable network in the industry and include credit and debit card processing, electronic check services, gift cards, dynamic currency conversion, multi-currency support, and cross-border acquiring. We handle every aspect of the acquiring relationship—transaction processing, risk and underwriting, settlement, equipment deployment, chargeback management, reporting, and customer service. Our customers can also count on us to keep their payment processing compliant with changing payment security requirements.

Elavon employs about 3,600 people located worldwide. Together, we support more than one million clients spread among the retail, restaurant, hospitality, government, healthcare, education, and e-commerce sectors. Elavon utilizes a white-label branding model, and we work with strong partners to market our services through a variety of sales channels, including large financial institutions, community banks, trade associations, government agencies, and ISOs/MSPs. We are the:

#1 airline processor

#2 hospitality processor

#4 U.S. acquirer, based on bank card volume

#6 European acquirer

Elavon’s Global Acquiring Solutions organization is part of U.S. Bank’s Payment Services division. U.S. Bancorp at http://www.usbancorp.com/cgi_w/cfm/about/index.cfm is the fifth-largest commercial bank in the United States.

Elavon is currently seeking a Commercial Product Owner who will be responsible for end to end commercialization of software products for our customers and partners. Specifically, the Commercial Product Owner will lead Elavon’s product roadmap for omni-channel customer and partner engagement, including web portals, mobile applications, SMS/email notifications, and revenue opportunities through digitally enabling value added services. Elavon is intently focusing on deeper collaboration and engagement with our customers and partners and these components are fundamental to our success in this space. The Commercial Product Owner is a highly visible role and will directly impact product strategy within these areas.

As a Commercial Product Owner for our customer & partner engagement platforms, you will be responsible for:

  • Identifying customer and partner needs

  • Identifying market positioning and distribution strategies

  • Developing and evangelizing the program vision and roadmap

  • Setting standards for customer and user experience

  • Partnering closely with Technical Product Owners and Scrum teams

  • Prioritizing program features

  • Setting up Go to Market (GTM) teams for success

  • Defining and executing launch plans, pilots, betas and releases

  • Owning responsibility for program revenue and profitability

  • Assessing competitive landscape and developing strategies for staying ahead of competitors


Basic Qualifications:

  • 10 or more years of related work experience.

  • Comprehensive to expert knowledge of the assigned business line and technical marketing skills.

  • Strong product management, design and development skills.

  • Strong knowledge of product/program development, pricing, implementation and strategic analysis.

  • Demonstrated management, leadership and interpersonal skills.

  • Demonstrated marketing and marketing research skills.

  • Thorough knowledge of competitive market, operations and various products and services within assigned area.

  • Well-developed oral and written communication skills.

  • Strong financial and competitive analysis and PC skills.

  • Bachelor’s degree or equivalent.

Preferred Skills/Experience:

  • 8 or more years of experience as a Product Owner with demonstrated success in defining and launching products preferably in Payments or Financial Services.

  • Payments industry and/or FinTech background strongly preferred.

  • Experience working with teams within the Agile framework strongly desired.

  • Exceptional leadership and inter-personal skills with the ability to direct and motivate the product teams and stakeholders to align with the vision and roadmap.

  • Ability to drive consensus among stakeholders with varying viewpoints, incentives, expertise, and seniority.

  • Attention-to-detail and the passion to bring ideas to life.

  • Pragmatic Marketing Framework™ certification preferred but not required.

Job: Product Management

Primary Location: Georgia-GA-Atlanta

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180011316

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.