U.S. Bank Process Redesign Executive in Albany, New York

This role will provide the vision, leadership and direction to redesign and implement solutions to automate inefficient operational processes utilizing Six Sigma DMAIC methodologies. Will lead a team of operational, technical and analytical experts building technical solutions that align to compliance and regulatory requirements while maximizing profitability.

The team will be leveraging Six Sigma methodologies and will require a professional with an analytical background holding either a Black Belt or Master Black Belt certification or equivalent skill set. They will work across CBSS (U.S. Bank's Consumer Banking Sales/Support) business lines identifying and creating end to end process solutions.

Project/Process knowledge will be required to lead and manage these successful build out teams:

  1. Define project scope and purpose: Build project charters, stakeholder analyses, voice of the customer, and high level process mapping

  2. Gather information on the current situation: Understand capabilities of current process including control charts, Pareto Charts, detail process mapping and Failure Mode Effect Analysis

  3. Identify root cause(s) and confirm them with data: Analyze why processes have variation or fail, cause and effect, hypothesis testing and regression analysis

  4. Pilot and implement solutions that address root causes: Determine optimal potential solutions, perform cost benefit analyses, and develop timelines for implementing change

  5. Monitor the solutions that were implemented: Build control plans, monitor performance of Business after implementing change, develop routines for addressing out of control conditions, and perform lessons learned post implementation

Financial service business knowledge will be highly preferred for this role. Extremely qualified manager candidates can work remotely though they should expect to frequently travel to key consumer banking hubs for leadership and implementation meetings.


Basic Qualifications

  • Bachelor's or Master's degree from an accredited college/university

  • Six Sigma certified (Black Belt or Master Black Belt level)

  • 7 or more years of strategic work experience influencing major project changes

  • Five or more years of supervisory/management experience

Preferred Skills/Experience

  • Superior knowledge of operation functions, systems, policies and procedures for financial services sectors

  • In-depth understanding and practical application of applicable laws and regulations

  • Strong analytical, decision-making, negotiation, and problem-solving skills

  • Well-developed leadership abilities and strategic management skills

  • Excellent interpersonal, verbal and written communication skills

Job: Operations

Primary Location: Minnesota-MN-Minneapolis

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180013334

Other Locations: Ohio-OH-Cincinnati, Texas-TX-Irving, United States

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled